Shipping & Delivery Policy

At Ali & Rama’s Gallery, we offer delivery services across Jordan and international shipping to selected destinations, making it easier for our customers to shop with us wherever they are.

Please review the following shipping information before placing your order.

1. Delivery Within Amman

We offer delivery across Amman at a flat rate of 2.00 JOD per order.

Estimated Delivery Time: Within 48 hours.

2. Delivery to Other Jordanian Governorates

We provide delivery services to other governorates across Jordan at a flat rate of 3.00 JOD per order.

Delivery times may vary depending on the governorate, location and courier arrangements.

3. International Shipping

Ali & Rama’s Gallery offers international shipping through أرامكس (Aramex)..

International shipping fees are calculated based on the total shipment weight, destination country and applicable shipping rates.

Estimated delivery times vary depending on the destination, courier operations and customs clearance procedures in the receiving country.

Please note that international shipments may experience delays due to customs inspections, local regulations or circumstances beyond our control.

Customs Duties, Taxes & Import Charges

International orders may be subject to customs duties, import taxes, VAT, clearance fees or other charges imposed by the relevant authorities in the destination country.

All applicable customs duties, taxes, import fees and related charges are the sole responsibility of the customer (recipient). Unless explicitly stated otherwise, these charges are not included in the product prices or shipping fees paid to Ali & Rama’s Gallery.

Such charges are determined by the customs authorities of the destination country and may vary depending on local regulations, the declared shipment value and the type of goods being imported.

Ali & Rama’s Gallery has no control over these charges, their calculation, or the time required for customs clearance.

We recommend that international customers check with their local customs authority before placing an order to understand any additional costs or import requirements that may apply.

4. Shipping & Delivery Information

Customers are responsible for providing accurate and complete shipping information at checkout, including:

  • Full name.
  • Valid contact number.
  • Complete delivery address.
  • Any additional information required to locate the recipient or complete the delivery.

Incorrect or incomplete shipping details may result in delays in processing or delivering your order.

Please review your information carefully before confirming your purchase.

5. Shipping Inquiries

If you have any questions regarding local delivery, international shipping or your order, please contact us:

Ali & Rama’s Gallery

الهاتف وواتساب: +962 79 567 7707

البريد الإلكتروني: [email protected]

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